Privacy Policy

Overview

This Privacy Policy explains how PushpaClub (“we,” “us,” “our”) collects, uses, shares, stores, and protects your personal information when you visit https://pushpaclub.com or use our related services and apps. By accessing our site or Service, you agree to the practices described here. If you do not agree, please stop using the Service.

Who This Policy Applies To

This Policy covers all visitors and users, including people who browse pages, create an account, place bets, or contact our support team. It applies to information you provide during sign-up and verification, data created while you use the Service such as gameplay, transactions, and logs, information gathered through cookies and analytics, details we may receive from approved third parties where permitted, and any information shared in offline or customer support interactions. We may revise this Policy from time to time. When we update it, we will post the new version on this page. Continued use after an update means you accept the changes.

Legal Context & Responsibility

Rules for online gaming, betting, and privacy differ by country and region. You are responsible for ensuring your use of our Service is lawful where you live. In India, the Digital Personal Data Protection Act, 2023 (DPDP/DPDPA) may apply to digital personal data, and additional frameworks relating to online gaming and prize-based contests may also evolve. This Privacy Policy does not replace any law or regulation; it is meant to work alongside the rules that apply to you. Always consult official sources in your area.

Information We Collect

We collect data needed to run our Service and keep it secure. This may include your registration and identity details such as name, email, phone number, date of birth, and, where required, KYC documents like PAN, Aadhaar, passport, or driver’s license. We maintain account information such as your username and security settings and store passwords in hashed form. We process payment and transaction data for deposits and withdrawals, including your chosen method (for example, bank account, UPI, or wallet), currency, amounts, and timestamps. We record how you use the Service, including game history, betting activity, wins and losses, and session logs. We also collect technical details such as IP address, browser and device type, operating system, device identifiers, and screen resolution. We use cookies and similar technologies to understand how you navigate the site and which features you use. We keep copies of messages and support requests, and, where lawful, we may receive information from third-party partners like identity verification and anti-fraud providers. We aim to gather only the data required to provide our services.

How We Use Your Data

We use your information to operate and improve the Service. This includes managing accounts, processing bets, handling deposits and withdrawals, calculating results, paying out winnings, and reconciling transactions. We verify age and identity, complete KYC and AML checks, confirm eligibility, and prevent fraud, abuse, and security threats. We analyze usage to fix issues and enhance features, send service notifications and updates, and, where permitted, send marketing messages with your consent. We also process data to meet legal obligations, respond to authorities, conduct audits, resolve disputes, and maintain business records. When laws require processing—such as KYC, AML, or data protection—we rely on those legal bases. For marketing, we seek consent where required.

Cookies & Analytics

We use cookies, web beacons, local storage, and similar tools to remember preferences and learn how the Service is used. We may use analytics services to measure traffic and performance and improve the experience. You can manage cookies in your browser settings, but disabling some cookies may affect site functionality. We may use aggregated or de-identified information for reports and trend analysis without revealing your identity.

Sharing Your Data

We share personal data with trusted service providers who help us deliver the Service, including payment processors, identity and compliance partners, hosting and security providers, and customer support platforms. These parties must protect your data and may only process it according to our instructions. We also share information when required by law or to protect our rights, including with regulators, law enforcement, and courts. We may disclose information to auditors and legal advisors for compliance and dispute matters. We may share aggregated or anonymized data that does not identify you. If we undergo a merger, acquisition, reorganization, or asset sale, your data may be transferred in line with this Policy and applicable laws. We do not sell or rent your personal data to third parties for their own marketing without your clear consent.

Data Retention

We keep personal data only as long as needed for the purposes described in this Policy, including record-keeping for transactions, legal and regulatory compliance, and dispute resolution. When data is no longer needed, we delete it or anonymize it unless the law requires longer retention. Where permitted, you may request deletion or a copy of your data in a commonly used format. Certain records—such as KYC documents and transaction logs—may need to be retained for a legally mandated period.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. Measures include encryption in transit, encryption at rest where feasible, access controls, secure servers, firewalls, monitoring, and periodic security reviews. Staff receive training and are bound by confidentiality obligations. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have rights over your personal data, including the ability to access it, correct it, delete it, restrict or object to certain processing, request portability, and withdraw consent for marketing. You may also have the right to contact your local data protection authority. To exercise your rights, use the contact details below. We may ask you to verify your identity and may deny requests that conflict with legal duties, fraud prevention measures, or mandatory record-keeping.

Age Restrictions

The Service is intended for users who meet the legal age where they live, typically 18 or older. We do not knowingly collect data from minors. If we learn we have collected information from someone under the permitted age, we will delete it. Do not allow a minor to use your account.

International Data Transfers

Your information may be stored or processed in other countries, depending on where our providers operate. When data is transferred across borders, we apply safeguards required by law, such as standard contractual clauses and robust security controls.

Links to Other Sites

Our Service may include links to websites or services we do not control. Their data handling is governed by their own privacy policies. Review those policies before sharing any information with them.

Policy Updates

We may revise this Privacy Policy to reflect changes in our services, technology, or legal requirements. When updates are significant, we will provide notice on the Service or by email. The updated policy takes effect once posted.

Contact Us

If you have questions, requests, or complaints about this Privacy Policy or our data practices, contact PushpaClub at [email protected] or call +84-113621785. Please include your name, contact details, and your registered user ID so we can assist you quickly. You may also request our registered postal address if you prefer to contact us by mail.

Legal Notes

This Privacy Policy is not legal advice. Your use of the Service is also subject to our Terms of Use and other policies. Some regions may impose stricter rules—such as India’s DPDP Act or the EU’s GDPR. If anything in this Policy conflicts with applicable law, the law will prevail.

Last updated: 10 October 2025.